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All orders will be delivered or shipped on a Prepaid basis unless an application has been approved for open net term account. Personal checks will not be accepted. All C.O.D orders must be paid in full at time of pick up or delivery. All Merchandise remains property of Gladiator Auto until paid in full.
We Offer Ground Shipping to the lower 48 US States only. Processing time is typically 1-2 Business Days.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
If you are not completely satisfied with your order you may return it any time within 30 days of the date of sale providing that the merchandise is in new condition and packaged in original boxes with original packing. Products that have been installed, altered, damaged during return shipping or in any other way not in “as new” condition will not be accepted. Special order items are not returnable. Check all wheels for correct fitment BEFORE mounting tires on them. Inform your installer of this before tires are mounted on the wheels. Mounted wheels CANNOT be returned. Refunds do not include shipping costs or added fees. Defective merchandise is warranted per individual manufacturer’s warranty policies. Shipping is not included on most warranty merchandise. All returns must be authorized and assigned an RGA number. Gladiator Auto is not responsible for return shipping on any returns. There may be a 20% restock fee on all returns.
Claims for shortage or error must be made within 3 days of receipt of shipment. Claims for merchandise damaged or lost in transit must be made at time of receipt and documented immediately with the carrier. It will be the shipper's responsibility to file any claims with the carrier. Claims not made or handled within the specified period may not be honored.
We only replace items if they are defective or damaged. Returns for defective merchandise must have prior approval and must be accompanied by a return authorization number. Merchandise must be sent to Gladiator Auto freight prepaid. Freight or labor charges incurred will not be reimbursed. Damage to merchandise caused by shipping, handling, installation, collision, vandalism, neglect, mechanical defects of a vehicle, racing or willful abuse is not covered under any warranty. Road hazard damage caused by potholes, road construction, curbs, railroad tracks, uneven road surfaces, nail holes, etc., are not covered under warranty.
Wheels are warranted for a period of one year from the original date of sale against defects of materials or workmanship such as peeling, flaking or blistering of plating. This warranty does not cover corrosion or discoloration caused by chemicals, detergents, polishing compound or coarse abrasives used in cleaning. Using these types of products can permanently damage your wheels and will void your warranty. Always run cool water on wheels before cleaning. Failing to cool wheels before cleaning can cause discoloration. Clean wheels frequently with mild soap and warm water. Freight and expenses incurred for labor and mounting or dismounting of tires are not covered by this warranty. This warranty is void if wheels are damaged with nicks from improper tire mounting, improper installation, accident, or curb damage, normal wear and tear, neglect or road impact. Pits and minor imperfections on a newly chromed wheels are results of the manufacturing process and are not plating defects. Used wheels are sold as is. This warranty is not transferable.
Powder Coated wheels are warranted for a period of three years from the original date of sale against defects of materials or workmanship such as peeling or flaking. This warranty does not cover corrosion or discoloration caused by chemicals, detergents, or coarse abrasives used in cleaning. Using these types of products can permanently damage your wheels and will void your warranty. Always run cool water on wheels before cleaning. Failing to cool wheels before cleaning can cause discoloration. Clean wheels frequently with mild soap and warm water. This warranty is void if wheels are damaged with nicks from improper tire mounting, improper installation, accident, or curb damage, rock chips, neglect or road impact.
Tires are warranted by the tire manufacturer against material defects. Performance, Summer, and Competition tires do not carry any treadwear warranty. There is no warranty on tires damaged from vehicle conditions, road conditions, driving conditions or from being driven flat.
All prices are subject to change without notice.